Some pointers on Wise Speech/Communication

What is most needed to cultivate Wise Speech?
#1 MINDFULNESS We must be able to stop and reflect, observe, consider, restrain reactive impulses. Through mindfulness we can slow down our responses and listen actively and deeply. We can pay attention to what we are feeling and saying as well as to the other person’s affect and words.
#2 INTENTION We need to be clear about our intentions. If wisdom, integrity and wise speech are a high priority we can choose how we respond accordingly. We can also see, through mindful attention, whether we are instead being motivated by fear and a need to control.

QUOTES:
“As my teacher once said, ‘f you can’t control your mouth, there’s no way you can hope to control your mind.’ This is why right speech is so important in day-to-day practice.”
– THANISARRO BIKKHU

“Speak only the speech that neither torments self nor does harm to others. That speech is truly well spoken. Speak only endearing speech, speech that is welcomed.”
– BUDDHA

THE BUDDHAS GUIDELINES TO WISE SPEECH:
Is your communication coming from basic goodwill? – Is there a sense of good-will (not ill-will) informing the speech? Is it kind?
Is it true? – Not only is it not false, but is it not exaggerated, taken out of context, or blown-up out of proportion?
Is it beneficial? – Will what you are about to communicate hopefully helps things get better, not worse (even if it takes a while), will it be helpful not harmful, will it lead to greater connection, foster clarity, compassion?
Is it timely? – Have you chosen a time when what you have to say has a good chance of actually being heard? Or are you acting our of reaction and impulsivity?
It is not harsh? – What you say maybe firm, pointed, or intense; it could confront mistreatment or injustice; anger could be acknowledged; but it is not prosecutorial, nasty, inflammatory, dismissive, disdainful, or snide.